Privacy Policy

Last updated: 2025-04-10

1. Introduction

This Privacy Policy describes how Influence Grid Ltd, trading as Data Fetcher ("we," "our," or "us"), collects, uses, and shares information in connection with your use of our website (datafetcher.com) and the Data Fetcher Airtable extension (collectively, the "Services"). This policy applies to all users of our Services worldwide.

1.1 Scope

This privacy policy covers:

  • The Data Fetcher website (datafetcher.com)
  • The Data Fetcher Airtable extension
  • Any related services and features we provide

1.2 Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

2. Information We Collect

2.1 Account Information

When you sign up for Data Fetcher, we collect:

  • Email address
  • Name

2.2 Service Data

We collect and store:

  • API request configurations (not the fetched data)
  • OAuth access and refresh tokens for third-party service connections (Google Ads, Facebook Ads, etc.)
  • Airtable API key (only if you choose to save it instead of using OAuth)
  • Metadata about your API requests including the API URL, number of records, and output destination

2.3 Temporary Processing

  • Response data from third-party applications temporarily passes through our servers to update your Airtable base but is not stored permanently

2.4 Website Visitors

For visitors to datafetcher.com, we collect:

  • Landing URL (stored in local storage and on our backend if you upgrade)
  • Essential cookies required for website functionality
  • Stripe-related cookies for payment processing

3. How We Collect Your Data

You directly provide Data Fetcher with all of the data we collect. We collect data and process data when you:

  • Sign up for our service
  • Save an API request configuration
  • Add an OAuth connection to a third-party service
  • Contact us through our support channels
  • Upgrade to a paid plan

4. How We Use Your Information

4.1 Service Provision

We use your information to:

  • Create and manage your account
  • Save your API request configurations
  • Run your scheduled API requests
  • Process your payments
  • Send service-related communications
  • Improve and optimize our Services

4.2 Data Storage and Processing

  • Account information and API configurations are stored in a private Postgres database managed by Heroku
  • Sensitive information including API keys, API request headers/parameters, and OAuth tokens is encrypted when stored
  • Payment processing is handled through Stripe
  • Anonymous usage data is processed by Plausible analytics

4.3 Third-Party Processing

We use the following third-party service providers:

  • Stripe: For payment processing
  • Plausible: For privacy-friendly website analytics
  • Heroku: For hosting our database and application servers
  • Help Scout: For customer support communications
  • ChartMogul: For billing analytics

5. How We Store Your Data

5.1 Data Security

  • Data Fetcher employs encryption for sensitive information
  • Our systems require multi-factor authentication for administrative access
  • We implement role-based access systems to limit internal data access

5.2 Data Retention

  • Data Fetcher will keep your data for 20 years after your last activity
  • Once this time period has expired, we will delete your data
  • If you delete your account, your data will be deleted immediately

6. Marketing

Data Fetcher may send you information about products and services that we think you might like. You have the right at any time to stop Data Fetcher from contacting you for marketing purposes by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly at [email protected]

7. Your Privacy Rights

7.1 Your Rights

Data Fetcher ensures you are fully aware of all your data protection rights. Every user is entitled to:

  • The right to access - You have the right to request copies of your personal data
  • The right to rectification - You have the right to request correction of information you believe is inaccurate
  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions
  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions
  • The right to data portability - You have the right to request that we transfer your data to another organization or directly to you, under certain conditions

7.2 Exercising Your Rights

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at [email protected].

8. Cookies

8.1 What Are Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

8.2 How We Use Cookies

Data Fetcher uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website
  • Maintaining your login session
  • Processing payments through Stripe

8.3 Types of Cookies We Use

  • Authentication cookies: To maintain your logged-in status
  • Functional cookies: To remember your preferences
  • Stripe cookies: For payment processing

8.4 Managing Cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

9. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information of a child under 13, we will delete such information.

10. International Data Transfers

We process and store information primarily in the European Union. When we transfer personal data outside of the European Economic Area, UK, or Switzerland, we implement appropriate safeguards to ensure your data remains protected.

11. Regional Privacy Rights

11.1 European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have certain rights under data protection laws as outlined in Section 7 of this policy.

11.2 California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information. We do not sell personal information to third parties.

12. Privacy Policies of Other Websites

The Data Fetcher website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

13. Changes to Our Privacy Policy

Data Fetcher keeps its privacy policy under regular review and places any updates on this web page. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy.

14. How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that Data Fetcher has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office: https://ico.org.uk/